New Patient Information — What to Bring to Your First Appointment
We look forward to welcoming you to Vein Care Medical Center in Los Angeles & Walnut. To help your first visit go smoothly, please bring the following items to your consultation:
- A pair of shorts
- A pair of comfortable walking shoes
- A pair of comfortable, loose-fitting pants
- Your insurance card
- A list of any current medications
Office Hours
All appointments at Vein Care Medical Center are by appointment only. We close for most holidays and Sundays. Dr. Landau takes his own after-hours calls — his cell phone number is listed on our answering service. Call (323) 934-9191 to reach the answering service.
Los Angeles Office
Mondays, Wednesdays & Thursdays: 9:00 am – 5:00 pm
Alternating Saturdays: 9:00 am – 1:00 pm
Walnut Office
Tuesdays & Fridays: 9:00 am – 5:00 pm
No Saturday appointments at this location.
Cancellations
If you need to cancel your appointment, please give us at least 24 hours’ notice. The physician reserves the right to charge for missed appointments.
Financial Policy
We ask that all patients read and sign our Financial Policy and Patient Information Form prior to seeing Dr. Landau. Payment in full is due at the time services are rendered unless a payment plan has been established. We accept the following forms of payment: cash, check, Zelle, bank ATM/debit cards, Visa, Mastercard, and Discover/Novus.
Insurance
For medically necessary charges, we will provide a walk-out receipt itemizing all professional and diagnostic services. You may submit this to your insurance carrier with your completed claim form. We may bill as a courtesy — please provide your insurance card at check-in and we will let you know whether we have a relationship with your carrier.
In cases where we are a preferred provider, we accept the allowed fee schedule where reimbursement applies. For all other plans, our customary fee schedule applies. In all cases, you are responsible for your deductible and co-payment.
Medicare
Vein Care Medical Center participates in Medicare and accepts assignment on medically necessary and approved procedures. We submit Medicare claims directly and receive payment to our practice. You are responsible for your annual deductible and co-pay. A Medicare Advance Notice will be presented for services likely not covered by Medicare — any claims not approved become your financial responsibility.
Financing
Vein Care Medical Center participates with CareCredit, a healthcare financing program that provides approved patients with a credit line for medical expenses. Zero-interest options are available for qualifying periods, and competitive interest rate plans are also offered. CareCredit payments go directly from CareCredit to our practice, and you receive monthly statements from CareCredit. Ask our team for details about applying.
Prescriptions
Our minimally invasive treatment approaches rarely require prescription medications. In most cases, over-the-counter (OTC) pain control medications are appropriate and sufficient for managing any post-treatment discomfort.
Parking
Los Angeles: The parking lot behind the building is available, though we do not validate. Street parking is also available on Wilshire Boulevard and surrounding streets. Please read all posted signs carefully.
Walnut: Complimentary parking is available in the shopping center’s open-air lot adjacent to our office.
Patient Information — Frequently Asked Questions
What should I bring to my first appointment at Vein Care Medical Center?
Please bring a pair of shorts, comfortable walking shoes, and loose-fitting pants so Dr. Landau can properly examine your legs. You should also bring your insurance card, a photo ID, and a list of any current medications or supplements you are taking. Arriving a few minutes early to complete intake paperwork is also appreciated.
Does Vein Care Medical Center accept insurance?
Yes — we work with many insurance carriers for medically necessary vein treatments. We participate in Medicare and accept assignment on approved procedures. For other carriers, we can bill as a courtesy once we verify your coverage. Please bring your insurance card to your first appointment so we can determine whether we have a relationship with your plan.
What payment methods does Vein Care Medical Center accept?
We accept cash, check, Zelle, bank ATM/debit cards, Visa, Mastercard, and Discover/Novus. Payment in full is due at the time of service unless you have a payment plan in place. CareCredit financing with zero-interest options is also available for qualifying patients.
What are your office hours?
Our Los Angeles office is open Mondays, Wednesdays, and Thursdays from 9:00 am to 5:00 pm, and on alternating Saturdays from 9:00 am to 1:00 pm. Our Walnut office is open Tuesdays and Fridays from 9:00 am to 5:00 pm. All visits are by appointment only. Call (323) 934-9191 to schedule.
What is your cancellation policy?
We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Dr. Landau reserves the right to charge for missed appointments without adequate notice. If you need to reach us after hours, our answering service can connect you with Dr. Landau directly.
Is CareCredit available at Vein Care Medical Center?
Yes — Vein Care Medical Center participates with CareCredit healthcare financing. Upon approval, a credit line is established in the form of a card. Zero-interest promotional periods are available, as are competitive interest-rate plans for larger balances. Ask our team about applying before or at your appointment.
Where is parking available at your Los Angeles and Walnut offices?
At our Los Angeles office on Wilshire Boulevard, there is a parking lot behind the building (we do not validate) and street parking on Wilshire and surrounding streets — please observe all posted signs. At our Walnut office on Amar Road, free parking is available in the shopping center’s open-air lot next to our suite.